What is an escape room?
An escape room is a physical adventure game in which players are placed in a themed room and have to use elements of the room to solve a series of puzzles and escape within a set time limit (60 minutes). You are never locked in our escape room, you can exit at any time.
I’ve never entered an escape room before, what should I expect?
This experience is intended to be a fun & exciting adventure for you! Choose one of our themed rooms, and work to solve the mental and physical puzzles together with your team. Our puzzles are fairly difficult and will require a keen sense of co-operation within your group.
I want to book for a small group, will I be placed in a room with strangers?
As a result of Covid-19, we have changed all of our experiences to private experiences. The rooms are designed for 2-10 players, but during these trying times we feel it is safer to limit the experience to a maximum of 5 participants who have been isolating at the same address.
Why are mobile phones and cameras not allowed into the cabins?
During Covid-19, this requirement has been relaxed, but we do ask that if you take photos you do not post them or share as our experience is proprietary.
What forms of payment do you accept?
We will accept only debit or credit cards as part of our Covid-preparedness. All games must be booked online a minimum of 24 hours in advance.
Do I have to pay online at time of booking – what is your cancellation policy?
Yes, we require payment at time of booking. Should you cancel your reservation up to 24 hours in advance of the booking, you will have a choice to re-book, or we will retain 10% cancellation fee. There are no refunds if you cancel on the same day.
What time should I show up?
Please arrive 15 minute prior to your reservation time. This allows us ample time to go over the rules and answer any other questions you may have!
Are the escape cabins ‘kid friendly’?
We welcome children over the age of 5, and all children must be accompanied by an adult 18 years of age or older.
We are family friendly there is no horror or ‘scary’ parts to any of our rooms.
Our escape rooms offer a unique children’s birthday party experience, especially 10-16 year old girls or boys.
What happens if we are late?
If you are late and are part of game where other players are booked, you will not be allowed access to the room. If we have an available time on the same day that works for you, we will rebook you into that time. If nothing is available on that day, you will still be responsible for the cost of the game.